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August 20, 2008

SDR Fabrications

Shipping & Tax Information:

Shipping charges are calculated automatically during the checkout process. Sales Tax will be charged for orders shipped in California only.

Items are typically built and assembled when ordered. Allow 2 weeks for your wagon to ship. You will receive an e-mail confirmation along with tracking information once the item(s) leave our facility.

Damaged Items/Missing Parts:

If there are damaged parts due to shipping, we will send the replacement part(s) to you at no additional cost. Please contact us by e-mail promptly. Make sure to leave the name and address of where the Baja Wagon was shipped along with a telephone number so that we may contact you. All requests for replacement parts have to be received no more than 10 days after the product has arrived.

Return/Cancellation Policy:

If you would like to return an item, you may return it within 5 days of receiving your order for a full refund (minus shipping and tax) if the item has not been assembled and is in its original packing. Customers will be responsible for the charges incurred for the return shipment. After 5 days of receiving your order, there will be a 20% restocking fee for all returned items.

Once we receive the returned items, we will process your refund within 5 business days. We will notify you by e-mail when the refund has been completed.

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

How That Information Is Used: Information collected is used to fill orders, contact buyers with automatic updates of their order and shipping details, contact buyers with any questions, or send e-mails with special offers.

Our Commitment To The Security of Your Data All personal information is obtained through a secure site.

Contact Us

Contact info@bajawagon.com if you have any questions.

Manufactured and/or Distributed by SDR Fabrications, Inc.